pre and post sales (24/7)

Customer service

Order status

You can check the status of your order at any time by logging in to your account

If you are not registered, you can track your order via
e-mail sent automatically by the system at the time of purchase.

If you need help, send an email to

Modification of the order

Once the order has been completed, it is NOT possible to make any changes.

Shipping Cost

We ship all over the world!

The cost of shipping in Italy

- € 7.00 Standard Shipping 24/72 hours

- € 10.00 Standard Shipping 24/72 hours including return (if the size is wrong or you don't like the product, our courier will pass by to collect the package directly from your home)

We remind you that for orders over € 150 it is FREE in Italy.

 Shipping costs for the rest of the world are calculated at the time of check-out.

(Customs duties are to be paid by the customer)

We remind you that for orders over € 300 it is FREE for the rest of the world

Delivery time

The order will be processed in 24 hours e
entrusted to the courier starting from the next working day.

For all orders placed during the weekend (Saturday and Sunday), the order will be processed and shipped the next working day.

Delivery in Italy takes place within 24/48 hours from delivery of the package to the courier.

For the islands, the delivery time is 72 hours.

In order to avoid unexpected events (wrong address, failed delivery, absent recipient).

If you place two distinct orders executed separately, it will not be possible to group them in any way and each will be charged with the costs of

Payment methods

You have the option to choose how to pay:

- Credit card



-Cash on delivery

How to return

Find out how the return is possible.

Click here

Return conditions

1) The return of the garments must arrive at our warehouses no later than 14 consecutive calendar days

2) Items must be unused , undamaged, unworn or washed .

3) We do not accept returns of products without a label , tag or completed return form.

4) If they arrive in our warehouses, returns with shipping costs at our expense will not be accepted.

5) As soon as the return arrives
on site, it will be checked and if it respects our terms and conditions, the amount of the returned products (excluding shipping costs) will be credited back within 14 working days following receipt, in the manner in which payment was made at the time of purchase.

When a refund is made, the customer will receive an email to be notified.

6) If the return package (sent by the customer) should go into storage, THB SRL is not responsible for delays or release management, but the customer will have to manage it.

7) When the res package is opened, the warehouse will make a video to testify the conditions in which the garments are returned.

Should the goods be stained or damaged, THB SRL will arrange for the goods to be sent from our warehouses with shipping to be paid by the customer.

I need help

For pre and post sales assistance, send an e-mail to , our staff will reply as soon as possible.

Size guide

You will find the size guide chart inside each product.


Do not wash the bikini at 60 ° C. It is best done at 30 ° C and with a gentle cycle. It is also better to omit the spin cycle and use a mild detergent. A mild detergent or colored clothes is suitable for multicolored swimwear; for light colored or white swimwear, a universal or multipurpose detergent. It is also best not to use fabric softener, otherwise the swimsuit will wear out over time. To protect swimwear from mechanical impacts inside the washing machine, place them in a laundry net, such as underwear. Thus the buckles and metal ends will not bend and will not scratch the washing machine drum.


Wet swimsuits should never be dried in the sun. Direct sunlight causes colors to fade. The best drying method is to gently squeeze the swim shorts or one-piece swimsuit into a towel and then place them on a drying rack in the shade. On the other hand, the heat from a dryer or radiator can affect wearability. It is best to air dry them to prevent the fibers from stiffening.

Do you need help?

Our wonderful customer service team will answer all your questions asap (we promise!)

We usually respond within 48 to 72 hours.

Contact form