Terms and conditions

1.1 Availability of the Service

By placing an order on www.tiramisubeachwear.com , the Customer guarantees that he is 18 years of age, that he has the legal capacity to sign binding contracts, to purchase products for personal and commercial use.

The offered products are distributed in Germany, Austria, Belgium, Bulgaria, Croatia, Cyprus, Denmark, Slovakia, Slovenia, Spain, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands , Poland, Portugal, United Kingdom, Czech Republic, Romania and Sweden as well as Albania, Andorra, Saudi Arabia, Aruba, Australia, ,Bosnia and Herzegovina, Canada, Colombia, South Korea, Costa Rica, Curazao, United Arab Emirates, United States United States, Philippines, Guadeloupe, Guatemala, French Guiana, Honduras, Hong Kong, India, Indonesia, Iceland, Channel Islands, Japan, Jordan, Kazakhstan, Kuwait, Lebanon, Liechtenstein, Macao, Malaysia, Maldives, Martinique, Mexico, Monaco, Nicaragua, Norway, Qatar, Oman, Panama, Serbia, Singapore, Switzerland, Turkey, Uzbekistan.

Natural persons residing outside these countries will be able to access the online shopping service of this website only if the address for sending the order is in one of the countries or territories mentioned above.

1.2 Purchase Warranties

The items offered on this website meet the same quality and guarantee requirements as the items on sale in the brand's stores.

Each product includes the following data:

Item name
Item image(s).
Item description
Sizes and colours* available
Price (in euros)

*THB SRL has made every effort to show the colors of the garments as realistically as possible. However, the color of the items displayed on the screen may vary based on the quality of the user's PC monitor. In this regard, THB SRL cannot guarantee that the colors displayed on the monitor faithfully reflect reality.

Special offers, promotions or discounts will be valid until the date indicated or while stocks last.

1.3 Purchase procedure

Select and add the items you wish to purchase to your cart by clicking on the corresponding icon.

The cart will contain the reference code of the selected item, the name, the size, the chosen color and the price in the corresponding currency (including taxes).

To make the purchase, the user's personal data will be required, which will be entered into our database in order to process the order. You can register your own account to facilitate the making of new purchases through the website.

Users are reminded that personal data must be provided accurately in order to avoid confusion or problems in sending the item or items purchased.

Once the purchase order has been completed and before sending the order, a summary will be displayed, the total price (transport and taxes included) with details of each item, as well as the order shipping data, so that the user verify its accuracy by clicking on the "Confirm payment" button.

Purchases can be paid for by credit or debit card (Visa, Visa Electron, MasterCard and American Express) or by PayPal, Klarna, Satispay and with payment on delivery. Methods of payment other than those specifically provided for by these conditions of sale are not permitted. For payments by credit or debit card, the charge will be made online, or in real time through the payment platform of the competent bank, after verifying the accuracy of the data communicated by the user.

An e-mail message will also be sent to the address indicated by the user containing a description of the order and the personal data provided. Failure to receive this message may be due to a transitory communication problem on the network or to a user error in transcribing the e-mail address. In both cases, THB recommends that the user contact Customer Service.

1.4 Product Availability

If, at the time the order is issued, one of the requested items is not in the warehouse, we will try to find it. If the operation fails, the customer will be immediately informed. The amount of the item paid and not received will be refunded to the customer in the following days using the same payment method used for the purchase.

2 Price

The prices indicated on this website are displayed in euros and include VAT.

2.1 Methods of payment

THB SRL will only accept payments made by credit or debit card (Visa, Visa Electron, MasterCard or American Express) or by PayPal, in installments with Klarna and with payment on delivery.

Payment by credit or debit card

THB SRL accepts payments for purchases made through its website with the following credit or debit cards: Visa, Visa Electron, MasterCard and American Express.

If the payment method chosen by the user is by credit or debit card, the charge will be made online, or in real time through the payment platform of the competent bank, after verifying the accuracy of the data communicated by the user .

3 Delivery

The shipment of the items purchased on www.tiramisubeachwear.com will take place via a national or international courier with indicative delivery of 2-4 and 7-15 working days respectively.

In order to avoid delivery problems (wrong address, impossibility to find someone at home, etc.) it is essential to fill in the appropriate form correctly; it is also advisable to enter a contact number in the indicated box.

The transport price is calculated on the basis of the shipment and the items purchased. The exact amount of the shipping costs is calculated when the items are added to the cart and is shown in detail on the purchase summary page, before confirming the order using the "Confirm payment" function and before entering the data for the payment.

Shipping costs are subject to change at any time without notice. These changes will be applied from the moment they are published in the contract published on this website.

In the case of orders outside the EEC (for countries outside the European Union, the customs duties must be paid by the customer. By clicking accept the order, the customer agrees to pay the duties calculated by DHL or GLS upon arrival of the package in customs.

4 Warranties and Return conditions

THB SRL guarantees the purchaser that the products will comply with the specifications indicated on the Site and in any case in line with products of the same type, and therefore free from defects and discrepancies. The guarantee will have a duration established by the relative regulations (civil code or consumer code for the consumer). The guarantee includes the removal of defects and/or discrepancies or the replacement of products recognized as defective and/or spoiled or the reimbursement of the same.

The buyer must check the product within 14 (fourteen) natural days of receiving the goods and, in any case, must report any defects and/or discrepancies to THB SRL (also attaching photos demonstrating the defect/defect), via pec or registered letter to the email address info@pec.helisbrain.it, no later than 14 (fourteen) calendar days from the invoice date.

The products will be recognized as effectively flawed and/or non-conforming only after THB SRL has ascertained and ascertained the existence of the defect and/or non-conformity.

The shipping costs of the defective and/or non-compliant products are charged to the seller.

The shipping costs of the products to be returned or reimbursed by the will of the non-buyer (art 4.4), will be charged to the customer and can be purchased exclusively on our site in the RETURNS section and in no case THB SRL will accept returns with costs paid by the recipient .

Any returns of purchased items must be carefully packaged in the original packaging and include a copy of the invoice and the return form duly completed e product tags , if these conditions are not present, it will not be possible to proceed with the return.

RETURN FORM Click here.

It is not allowed to change the size or one model for another.

To obtain a refund you will need to contact our customer service no later than 7 days from receipt of the goods at reso@thbsrl.com, after having received the OK to proceed, purchase the return on our website and wait for the courier to arrive .

NB. It is NOT possible to make EXCHANGES or get REFUNDS for products discounted through flash promotions.

4.2 Returns

The return of purchased products can only be made through our paid service, which can be purchased when ordering at a discounted price or later (enter Return Collection in the search to purchase the service)

4.3 Refunds for defects

After having received the product/s, THB SRL will check that they are/are in good condition and proceed to refund the amount with the same payment method used for the purchase. Refund times can range from 3 to 15 working days from the moment THB SRL receives the goods in its warehouses. Once the status of the returned items has been verified, the buyer will be notified by email.

4.4 Right to Opt Out

The buyer has the right to terminate this contract within 14 calendar days without any justification. The deadline for the renunciation will expire 14 calendar days from the receipt of the goods.

To exercise the right of withdrawal, the purchaser must notify THB SRL of the decision to terminate the contract by means of an explicit declaration (for example, a registered letter or pec):

-Registered mail to be sent to

THB srl, Corso Umberto I 47e, 80058, Torre Annunziata Naples (ITALY);

- Pec

info@pec.helisbrain.it.

To fall within the waiver time limit, it will be sufficient for the communication relating to the exercise of this right by the customer to be sent before the expiry of the relative term.

4.5 Consequences of opting out

In case of renunciation, we will return to the buyer, the purchase costs of the items excluding shipping costs, within and no later than 14 calendar days from the date of receipt of the decision to rescind this contract, provided that the product NOT HAS BEEN USED OR DAMAGED and includes product TAG, and the costs of returning the items to the seller will be due to the renouncing party.

In case of cancellation, we will refund the purchase costs of the items to the buyer excluding shipping costs (as provided for by article 57, paragraph 1, of the Consumer Code) within and no later than 14 calendar days from the date of receipt of the decision to terminate this contract on condition that the product HAS NOT BEEN USED OR DAMAGED.

If the item is returned to Thb srl, used, damaged, stained, or does not return within the time frame established for the return, the conditions and terms for exercising the right of withdrawal, as specified in this article, the Buyer will not be entitled to a refund of the sums already paid . In this case, the Purchaser will be able to get back, at his own expense , the product in the state in which it was returned to THB srl.

Otherwise, the returned products will be retained, in addition to all the sums already paid by the Consumer Purchaser for the relative purchase. Shipping and transport costs are charged to the Buyer.

It will be our faculty suspend the refund until receipt of the goods or until you have provided us with proof of your return, whichever comes first.

The customer must return the goods without any undue delay and, in any case, no later than 14 calendar days from the date on which he communicates his decision to cancel the contract. The aforementioned term will be considered satisfied if the customer returns the goods before the end of the term itself.

- Pec

info@pec.helisbrain.it

To fall within the waiver time limit, it will be sufficient for the communication relating to the exercise of this right by the customer to be sent before the expiry of the relative term.

5. Intellectual property

All the elements of the Site which are subject or not to a registration of an intellectual property right (photos, product sheets, descriptions, layouts…) are the exclusive property of THB SRL and cannot be used. All designs, models, brands, texts, visual or audio, comments, works, illustrations, images, reproduced on the site www.tiramisubeachwear.com are protected by copyright, brand rights and image rights and by any other applicable intellectual property law.
They are wholly owned by THB SRL. Any type of reproduction or representation, object of counterfeiting can engage the civil and criminal liability of its author.
The user who has an Internet site, a blog and who wishes to publish a link that refers directly to the home page of the site www.tiramisubeachwear.com must first request authorization from the company THB SRL.

In any case, any link, even if tacitly authorised, must be withdrawn upon the simple request of the company THB SRL.