Terms and conditions

1.1 Service Availability

By placing an order on www.tiramisubeachwear.com , the Customer guarantees that he is 18 years of age, that he has the legal capacity to sign binding contracts, to purchase products for personal and commercial use.

The products offered are distributed in Germany, Austria, Belgium, Bulgaria, Croatia, Cyprus (southern area), Denmark, Slovakia, Slovenia, Spain (including the Canary Islands, Ceuta and Melilla), Estonia, Finland, France, Greece, Hungary, Ireland , Italy Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, United Kingdom, Czech Republic, Romania and Sweden as well as Albania, Andorra, Saudi Arabia, Aruba, Australia, Bahrain, Bosnia and Herzegovina, Canada, China, Colombia , South Korea, Costa Rica, Curazao, United Arab Emirates, United States, Philippines, Guadalupe, Guatemala, French Guiana, Honduras, Hong Kong, India, Indonesia, Iceland, Channel Islands, Japan, Jordan, Kazakhstan, Kuwait, Lebanon , Liechtenstein, Macao, Malaysia, Maldives, Martinique, Mexico, Monaco, Nicaragua, Norway, Qatar, Oman, Panama, Russia, Salvador, Serbia, Singapore, Switzerland, Turkey, Uzbekistan.

Natural persons residing outside these countries will be able to access the online purchase service of this website only if the order sending address is in one of the countries or territories mentioned above.

1.2 Purchase warranties

The items offered on this website represent a selection of products from the women's, men's, children's collection by tiramisubeachwear and meet the same quality and guarantee requirements as the items on sale at the brand's stores.

Each product includes the following data:

Item name
Item image (s)
Item description
Available sizes and colors *
Composition
Price (in euros)

* THB SRL has made every effort to show the colors of the garments in the most realistic way possible. However the color of the items displayed on the screen may be subject to variation depending on the quality of the user's PC monitor. In this regard, THB SRL cannot guarantee that the colors displayed on the monitor faithfully reflect reality.

Special offers, promotions or discounts will be valid until the date indicated or until stocks are exhausted.

1.3 Purchase procedure

Select and add the items you wish to purchase to your cart by clicking on the corresponding icon.

The cart will contain the reference code of the selected item, the name, the size, the color chosen and the price in the corresponding currency (including taxes).

To make the purchase, the user's personal data will be required and will be entered in our database in order to process the order. It is possible to register an account to facilitate the realization of new purchases through the website.

Users are reminded that personal data must be provided exactly in order to avoid confusion or problems in sending the item or items purchased.

Once the purchase order has been completed and before the order is sent, a summary will be displayed, the total price (including transport and taxes) with details of each item, in addition to the order shipping data, so that the user verify its accuracy by clicking on the "Confirm payment" button.

Purchases can be paid for by credit or debit card (Visa, Visa Electron, MasterCard and American Express) or via PayPal. Payment methods other than those specifically provided for in these conditions of sale are not permitted. For payments by credit or debit card, the charge will take place online, or in real time through the payment platform of the competent bank, after verifying the accuracy of the data provided by the user.

An e-mail message will also be sent to the address indicated by the user containing a description of the order and the personal data provided. Failure to receive this message may be due to a transient communication problem on the network or to a user error in transcribing the e-mail address. In both cases, TIRAMISUBEACHWEAR recommends the user to contact Customer Service.

1.4 Product Availability

If, at the time of placing the order, one of the requested items is not present in the warehouse, we will try to find it. If the operation fails, the customer will be informed immediately. The amount of the item paid and not received will be refunded to the customer in the following days through the same payment method used for the purchase.

2.1 Price

The prices indicated on this website are displayed in euros and include VAT.

2.2 Payment methods

THB SRL will only accept payments made by credit or debit card (Visa, Visa Electron, MasterCard or American Express) or by PayPal.

Payment by credit or debit card

THB SRL accepts payments for purchases made through its website with the following credit or debit cards: Visa, Visa Electron, MasterCard and American Express.

If the payment method chosen by the user is by credit or debit card, the debit will take place online, or in real time through the payment platform of the competent bank, after verifying the accuracy of the data communicated by the user. .

2.3 Purchase Limits

THB SRL does not allow the purchase of products for their subsequent resale. For this purpose it is not allowed to make purchases for amounts exceeding 1,500 euros. Customers interested in making purchases greater than these amounts or quantities for purposes other than resale should contact THB SRL who will provide them with information on the different options to make the desired purchase.

3 Delivery

The shipment of the items purchased on www.helisbrain.com will take place via a national or international courier with indicative delivery respectively of 2-4 and 7-15 working days.

In order to avoid delivery problems (wrong address, inability to find someone at home, etc.) it is essential to fill in the appropriate form correctly; it is also advisable to enter a contact number in the box indicated.

The transport price is calculated based on the shipment and the items purchased. The exact amount of the shipping costs is calculated when the items are added to the cart and is shown in detail on the summary page of the purchase, before confirming the order using the "Confirm payment" function and before entering the data for the payment.

Transport costs are subject to change at any time without notice. These changes will apply from the moment they are published in the contract published on this website.

4.1 Guarantees and Return Conditions

THB SRL guarantees the buyer that the products will comply with the specifications indicated on the Site and in any case in line with products of the same type, and therefore free from defects and discrepancies. The warranty will have a duration provided for by the relevant regulations (civil code or consumer code for the consumer). The warranty includes the removal of defects and / or discrepancies or the replacement of products recognized as defective and / or flawed or the reimbursement of the same.

The buyer must check the product within 15 (FIFTEEN) days from the INVOICE DATE and, in any case, must report any defects and / or discrepancies to THB SRL (also attaching photos demonstrating the defect / defect), by any means that ensure receipt, no later than 15 (FIFTEEN) days from the invoice date.

The products will be recognized as actually flawed and / or non-compliant only after THB SRL has ascertained and ascertained the existence of the defect and / or non-compliance.

The shipping costs of spoiled and / or non-conforming products are charged to the seller.

The shipping costs of the products to be returned or reimbursed by the will of the non-buyer (Article 4.4), will be borne by the customer and in no case THB SRL will accept returns with costs borne by the recipient.

Any return of purchased items must be carefully packaged in the original packaging and include a copy of the invoice and the return form duly completed.

RETURN FORM Click here.

It is not allowed to change the size or one model for another.

To exchange an item for another, it will be necessary to return it no later than 15 days from delivery to obtain a refund and then make a new purchase.

NB : If the customer purchases a product with a discount code or an active promo it will not be possible to make the return.

4.2 Returns by mail

The return of purchased products can be made by registered mail to the following address:

TIRAMISUBEACHWEAR, Corso Umberto i 47e, 80058 Torre Annunziata Naples, Italy.

4.3 Refunds for defects

After receiving the product / s, THB SRL will verify that it is / are in good condition and will refund the amount with the same payment method used for the purchase. Refund times can range from 3 to 15 working days from the moment THB SRL receives the goods in its warehouses. Once the status of the returned items has been verified, the buyer will be informed by e-mail.

4.4 Right of waiver

The buyer has the right to terminate this contract within 14 calendar days without any justification. The waiver period will expire 14 calendar days after the day of purchase of the goods by the buyer.

To exercise the right of withdrawal, the buyer must notify TIRAMISUBEACHWER of the decision to terminate the contract by means of an explicit declaration (for example, a letter sent by traditional post, or certified e-mail):

- Traditional mail

TIRAMISU BEACHWEAR, Corso Umberto I 47e, 80058, Torre Annunziata Naples (ITALY);

-Email address

info@tiramisubeachwear.com

To fall within the time limit for the waiver, it will be sufficient for the communication relating to the exercise by the customer of this right to be sent before the expiry of the relative term.

4.5 Consequences of Waiver

In case of renunciation, we will return all amounts to the buyer: the purchase costs of the items and the shipping costs at the time of purchase, without any undue delay and, in any case, no later than 14 calendar days to starting from the date of receipt of the decision to terminate this contract on condition that the product HAS NOT BEEN USED OR DAMAGED while the renunciate will be responsible for the costs of returning the items to the seller.

If the item is returned to THB SRL, USED OR DAMAGED, the waiver will have no effect and the product will be returned to the buyer. THB SRL, may use any means such as the use of audio-visual devices, to provide proof of the return of the used or damaged item.

We will refund using the same payment method used by the buyer for the initial transaction, unless the customer has expressly provided otherwise.

We will be entitled to suspend the refund until the goods have been received or until the customer has provided us with proof of their return, whichever occurs first.

The customer must return or deliver the goods without any undue delay and, in any case, no later than 14 calendar days from the date on which he will notify us of his decision to terminate the contract. The aforementioned term will be considered satisfied if the customer returns the goods before the end of the term itself.

-Email address

info@tiramisubeachwear.com

To fall within the time limit for the waiver, it will be sufficient for the communication relating to the exercise by the customer of this right to be sent before the expiry of the relative term.

5. Intellectual property

All the elements of the Site that are subject or not to a registration of an intellectual property right (photos, product sheets, descriptions, layouts ...) are the exclusive property of THB SRL and cannot be used. All designs, models, brands, texts, visual or sound, comments, works, illustrations, images, reproduced on the site www.tiramisubeachwear.com are protected by copyright, brand rights and image rights and by any other applicable intellectual property law.
They are the total property of THB SRL. Any type of reproduction or representation, object of counterfeiting, can engage the civil and criminal liability of its author.
The user who has an Internet site, a blog and who wishes to publish a link that refers directly to the home page of the site www.tiramisubeachwear.com , must first ask the THB SRL for authorization.

In any case, each link, even if tacitly authorized, must be withdrawn at the simple request of the company THB SRL.